T: +1 (973) 676-8625 | F: +1 (973) 847-5494 | HQ: 163 Tremont Ave. East Orange, NJ 07018 | HOURS MON-FRI 9AM - 5:30PM njoffice@transcaribe.com

PRIVACY POLICY

1. Information We Collect

We collect the following types of personal information from our customers:

Personal Identifiers: Name, address, phone number, email address, and payment details.

Browsing Information: Information about your browsing behavior on our website, including cookies and other tracking technologies.

2. How We Collect Information

We collect personal information in the following ways:

Directly from You: When you provide your information over the phone or through a web form on our website.

Automatically: Through your interaction with our website using cookies and similar tracking technologies.

3. Use of Information

We use the information we collect for the following purposes:

Freight Forwarding Services: To process and manage your freight shipments.

Communications: To provide you with updates on the status of your freight and to send marketing communications via email or SMS

Website Improvement: To analyze browsing behavior and improve our website’s functionality and user experience.

4. Data Sharing

We do not share your personal information with third parties, except as required by governing laws. Specifically, we may share information with:

Legal Authorities: If required to comply with legal obligations or to protect the rights and safety of {{location.company}} s, our customers, or others.

We do not share your personal information with third-party marketing partners.

5. Data Security

We take the security of your personal information seriously. Your data is stored in our secured database, which requires secure login credentials for access. Only authorized {{location.company}} staff have access to this data. We have implemented standard data protection policies to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access Your Information: You can request access to your personal information that we hold.

Correct Your Information: You can request corrections to any inaccurate or incomplete information.

Delete Your Information: You can request the deletion of your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our website and allow us to provide a more personalized experience.

You can manage your cookie preferences through your web browser settings. However, disabling cookies may affect the functionality of our website.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Address: 163 Tremont Avenue, East Orange, NJ 07018 Phone: +1 (973) 676-8625 Email: njoffice@transcarie.com

 

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