Terms and Conditions

Terms and Conditions

Last Updated: August 11, 2026

These Terms and Conditions (“Terms”) govern the services provided by Transcaribe Express Shippers, Inc. (“we,” “us,” or “our”), an NVOCC and freight forwarding company based in East Orange, New Jersey. By booking a shipment, using our services, or providing your contact information, you agree to these Terms.

1. Services

We provide non-vessel operating common carrier (NVOCC), freight forwarding, and related logistics services, including the arrangement of ocean freight, container loading, pickups, and deliveries.

2. SMS / Text Messaging Program

By providing your mobile phone number and giving consent (verbally or otherwise), you agree to receive transactional SMS messages from Transcaribe Express Shippers related to your shipments. These messages may include:

Booking confirmations
Shipment status updates
Container loading and transit notifications
Driver pickup and delivery scheduling notifications

Message frequency varies and is typically 1–5 messages per active shipment. Message and data rates may apply.

You may cancel the SMS service at any time by texting STOP to the number from which you received the messages. For assistance, text HELP or contact us using the information below.

Consent to receive text messages is not a condition of using our services.

We do not sell, rent, or share your mobile phone number or other mobile information with third parties or affiliates for marketing or promotional purposes. Please review our Privacy Policy at https://transcaribe.com/privacy-policy-page/ for full details on how we handle your personal information.

3. Customer Responsibilities

You are responsible for providing accurate and complete shipping information and for ensuring that cargo is properly prepared and available for scheduled pickup or delivery.

4. Limitation of Liability

Our liability is limited as set forth in the applicable bill of lading, tariff, and governing law. We are not liable for any indirect, incidental, consequential, or special damages.

5. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top of this page will indicate when changes were made. Continued use of our services after any changes constitutes acceptance of the revised Terms.